Security & Compliance
Built according to the guidelines of the PHSRC (Private Health Services Regulatory Council) and SLMC.
Record Keeping (Act No 21)
Sri Lankan regulations require private medical institutions to maintain accurate, retrievable records. DentalDesk ensures every patient interaction—clinical notes, prescriptions, and payments—is time-stamped and stored permanently.
- Digital signatures for all prescriptions.
- Audit logs for any changes to clinical notes (cannot be deleted without trace).
- Standardized ICD-10 coding support.
Data Residency & Backup
We understand the importance of data sovereignty.
- Primary data stored in encrypted databases.
- Daily automated backups to secure S3-compatible storage.
- 99.9% Uptime Guarantee.
Patient Privacy
Your patient data belongs to you. DentalDesk acts as the data processor. We do not sell, share, or analyze your patient data for third-party advertising.
Role-Based Access Control (RBAC) ensures your front-desk staff can see appointments but cannot access sensitive medical history.